Deposit

The customers could book a tour and pay deposit as they wished. BUT This is NOT a primary requirement. If you choose to have a deposit, the deposit should be 30% from the tour price. Please contact us for the payment.

Cancellation

Cancellation at least one (1)  day prior to date of tour program:

  • If you pay full before your exact tour day
    You will receive refund 85% from the full payment, we take 15% for our administration fee. For example, you book a half day tour which is AUD 100 and you pay full for it. You cancel it on H-1 day, you get your AUD 85 refund.
  • If you pay 30% deposit before your exact tour day
    You will receive refund 50% from your deposit. For example, you book a half day tour which is AUD 100 and you pay deposit AUD 30 for it. You cancel it on H-1 day, you get your AUD 15 refund.

In case of not showing on the tour date, the customers will be charged 100% of the tour dates.